Alert guide

Which alerts fire, and when?

SwipeWise sends seven kinds of alerts. For each one, here is a real sample and the exact conditions that trigger it.

•On-site notifications — for every member. They land in your inbox under the bell icon.

•Email — most alert email is a Premium feature. The monthly report is the exception: every member gets it by email.

•Calendar — expiry alerts carry add-to-calendar links (Google Calendar or .ics).

•Text (SMS) alerts are on the way — they are not sending yet.

Benefit expiry

A heads-up before a credit or free-night certificate disappears.

What it looks like
Credit expiring soonToday
Chase Sapphire Reserve · Travel credit $300 — expires in 5 days (2026-10-27)
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1 benefit(s) expiring in 2 weeks
Chase Sapphire Reserve — Travel credit $300 · 2026-11-05D-14
Add to calendar
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When it fires
  • On-site: when a credit on one of your wallet cards expires within 7 days, the alert appears in your inbox when you open the app.
  • Email: a weekly check bundles every credit and free night expiring within 14 days. Each item carries an add-to-calendar link.
  • Free nights follow the expiry date you entered for the certificate in your wallet.
How it reaches you
On-site notifications Email · Premium Add to calendar

Related setting: Settings > Notifications > Benefit expiry alerts Open in Settings

Annual-fee renewal

Before a fee bills, we weigh the past year's benefits against it and say whether the card still earns its keep.

What it looks like
SwipeWise
Chase Sapphire Reserve fee bills in 1 month — keep or cancel?

Chase Sapphire Reserve's annual fee ($795) bills next month.

Past-year benefit estimate: $820 (fee $795)

Recommendation: Benefits roughly cover the fee — lean keep.

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When it fires
  • Only for cards where you picked the annual-fee billing month in your wallet — it fires when that billing month is the next one. No billing month, no alert: we never guess.
  • The estimate adds up the credits you marked as used, free-night value and an earn estimate for the past year, then recommends keeping, downgrading or cancelling.
  • It is a Premium feature and arrives by email only — there is no on-site version.
How it reaches you
Email · Premium

Related setting: Settings > Notifications > Benefit expiry alerts Open in Settings

Signup bonus

When a card you watch raises its signup bonus, we tell you while the better offer is live.

What it looks like
SwipeWise
Chase Sapphire Preferred bonus hits all-time high!

Chase Sapphire Preferred's signup bonus went up: 75,000 points

New all-time high!

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When it fires
  • It covers the cards on your watchlist. It fires when a bonus's value rises above the last check, or sets a new all-time high.
  • A Premium feature, by email only.
How it reaches you
Email · Premium

Related setting: Settings > Notifications > Signup bonus alerts Open in Settings

Benefit changes

When benefits on a card in your wallet change, we send only what changed.

What it looks like
Benefit changes on 1 of your cardsToday
Benefit info was updated for these cards: • Chase Sapphire Reserve – Credit changed: Travel credit
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Benefits changed on 1 of your cards

Benefit info was updated for these cards: • Chase Sapphire Reserve – Credit changed: Travel credit

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When it fires
  • The catalog is re-checked every quarter, and benefit-refresh requests members send are applied after review. When a change lands, the alert goes only to members who hold that card.
  • On-site goes to every holder; the email version is for Premium members.
How it reaches you
On-site notifications Email · Premium

Related setting: Settings > Notifications > Benefit change alerts — turning it off stops both the on-site alert and the email. Open in Settings

Monthly report

One email a month that adds up the value you captured — and the money you left on the table.

What it looks like
SwipeWise
Your October SwipeWise report

Expiring this month (total $300)

Money left on the table (total $18.40)

Check the recommender
When it fires
  • Once a month, around your signup day, covering last month: benefits that expired, what is expiring next, and — when you logged spending — the money left on the table.
  • It is sent only when there is something to report: no cards in your wallet, or an empty month, means no email.
  • Every member receives it by email — it is not a Premium feature.
How it reaches you
Email · for everyone On-site notifications

Related setting: Settings > Notifications > Monthly report Open in Settings

Application cooldown

The day an application cooldown (the waiting period before you can apply again) lifts, so you know when a slot opens up again.

What it looks like
An application cooldown has endedToday
The Chase 5/24 cooldown ended on 2026-11-02. You can review applying again.
When it fires
  • It compares the applications you logged in the application-strategy tracker against widely known issuer rules — Chase 5/24, Amex once-per-lifetime, Citi 1/8 and 1/65, Capital One 1/6, Bank of America 2/3/4.
  • It arrives once, on the release day, as an on-site notification only — there is no email version.
  • These are widely known community standards, not official issuer policy — the issuer always makes the final decision.
How it reaches you
On-site notifications

Related setting: Settings > Notifications > Signup bonus alerts — this alert shares that toggle. Open in Settings

Quarterly activation

When a new quarter's 5% categories open, we remind you to activate before the deadline.

What it looks like
Q4 2026 5% categories are live — activate nowToday
This quarter's 5% categories are live. Activate on these cards: [Chase] Chase Freedom Flex - 5% categories: Grocery stores (excl. Walmart/Target), Dining, American Red Cross - 5% back on up to $1,500/quarter in these categories. - Activation deadline: 2026-12-14 - Activate in the Chase app or at chase.com: https://www.chase.com/personal/credit-cards/freedom
SwipeWise
Q4 2026 5% categories — activate now

This quarter's 5% categories are live. Activate on these cards: [Chase] Chase Freedom Flex - 5% categories: Grocery stores (excl. Walmart/Target), Dining, American Red Cross - 5% back on up to $1,500/quarter in these categories. - Activation deadline: 2026-12-14 - Activate in the Chase app or at chase.com: https://www.chase.com/personal/credit-cards/freedom

When it fires
  • In the first 21 days of a quarter, members holding a rotating 5% card (Chase Freedom, Discover it and the like) get one alert for that quarter, with the categories, the cap and the activation deadline.
  • On-site goes to every holder; the email version is for Premium members.
How it reaches you
On-site notifications Email · Premium

Related setting: Settings > Notifications > Benefit expiry alerts Open in Settings

SwipeWise tells you which card to use before every purchase, tracks every expiring perk, and keeps your benefit info fresh — automatically.

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